We've been around for 70 years with millions of satisfied customers who return again and again. We stand behind our products 100% which is why we offer a 180-day money-back guarantee. So if you don’t love your Quick N Brite product, it’s on us! We’ll happily exchange, replace, or refund your product. If for any reason you decide they’re not working for you within 180 days of purchase, let us know by calling us at 1-800-223-9187 or email: hello@quicknbrite.com. We promise to take care of you promptly to your satisfaction whether it be with cleaning tips, a replacement product, or a full refund!